For the clinic, for management and for the patient
Author(s) : Daphney St-Germain
ISBN : 9782897991708
Year of publication : 2024
Nombre de pages : 260
Langue : #!trpst#trp-gettext data-trpgettextoriginal=5211#!trpAnglais#French#!trpst#/trp-gettext#!trpAnglais#
Not a month—or even a day—goes by without reports of accidents or concerning incidents occurring within the healthcare system that affect the public. Upon closer inspection, these adverse events often reveal a form of insidious dehumanization that exists as a latent risk within the healthcare and services ecosystem. Furthermore, not a month—or even a day—goes by without discussion of nurses, their work, their working conditions, their training, or the shortage of nurses in hospitals. Yet, as healthcare professionals, it is often proclaimed that: Nurses save lives! For now, do we truly understand the why, the how, and at what cost this occurs under the system’s current conditions? Recognizing the inherent humanism in «caring»—the added value of being truly present with others, which allows us to better understand their needs and reality and to encourage their participation in their care journey—can provide useful avenues for reflection. These insights, grounded in the literature, highlight a humanization of care that takes shape particularly when there is consistency between the essence of nursing practice, the organization of care, and a healthy work environment. A nursing care model that is visible and measured using holistic tools, which will truly embed the system in a process of continuous improvement in the quality of care and sustainable safety—benefiting clinical nurses, the system, patients, and their loved ones alike.
This book’s originality lies in its argument for a pragmatic approach that emphasizes the humanization of care—an essential element for achieving long-term performance goals within a healthcare system. Intended for nursing students at all academic levels, it brings together essential information that is also highly relevant for any nurse pursuing continuing education. Concepts such as professionalism, continuous improvement in the quality of nursing care, sustainable patient safety, the patient experience, and the management of innovation in both clinical and administrative settings in particular, support the proposed model of: A Renewed Approach to Governance Through Humanistic Project Management©. In Quebec, as elsewhere in the world, this volume can address the challenges surrounding general clinical practice, advanced nursing practice, and the development of new knowledge through nursing research.
Contributors: Mamane Abdoulaye Samri, Lynda Bélanger, Sarah Drolet, and Michèle Ricard.
Daphney St-Germain is a nurse, director of master’s programs, and full professor in the Faculty of Nursing at Laval University (Quebec, Canada) and has held these positions for nearly 20 years. She holds a Ph.D. in public health, with a specialization in health care organization. Her research and teaching expertise has always focused on quality of care, physical rehabilitation, and patient safety within a humanistic, systemic approach to caring. Professor St-Germain is also a recognized trainer and guest lecturer in Switzerland and France.




