Managing employee performance at work

Almost all organizations have a performance management system in place to motivate, support and develop their employees towards optimum performance. However, numerous studies and professional surveys show that traditional performance assessment and management practices contribute little to the achievement of an organization's strategic priorities and objectives. What's more, these practices generate a great deal of dissatisfaction and frustration among managers and employees alike. Against this backdrop, a number of companies have modified their performance management systems or introduced new practices such as continuous feedback, the abandonment of performance ratings, multi-source approaches or force-based performance management.

In addition to providing an overview of tried-and-tested assessment and performance management practices, this book covers new practices and trends in the field, based on scientific data. It highlights the effects of these practices, their advantages and disadvantages, and the importance of contextualizing them. Examples of corporate practices also illustrate the concepts in concrete terms.