ISBN : 9782923710853
Year of publication : 2018
Nombre de pages : 363
Langue : #!trpst#trp-gettext data-trpgettextoriginal=5211#!trpAnglais#French#!trpst#/trp-gettext#!trpAnglais#
Recipient of the Jury's Special Mention at the 2018 Roberval Prize
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These days, “analytics” is on everyone’s lips. The popularity of this term reflects a growing awareness of the potential of the methodology it encompasses, with a view to improving various aspects of our lives.
In this book, we shed light on the potential of analytics by focusing on how to do it well, how to do it better, and how to do it as well as possible.
For industrial and commercial managers, doing well or better might mean manufacturing a high-quality product or developing a high-quality service—and delivering it to the right customer, at the right time, and at a competitive cost. For institutional managers, it may involve providing lawmakers with the data and analyses needed to draft laws intended to regulate society in the interest of the common good.
In practical terms, an airline may ask itself how to use its resources—in terms of personnel and expertise, as well as material and financial resources—to fulfill its mission as effectively as possible. It must aim to fully satisfy its customers while striving to meet the profitability targets set by its board of directors, all while complying with the legal and regulatory constraints governing its industry and adhering to sound management of its human resources and labor relations. Hospital management must continuously monitor its operations and make adjustments when necessary to ensure compliance with the service quality targets set by the Ministry of Health. National management of organ transplants; the periodic redrawing of electoral districts; responsible management of energy, water, the air we breathe, forests, and arable land; procedures to be put in place to protect the population from natural disasters… These are matters of the utmost importance for which regulations must be drafted or implemented, with a commitment to transparency and achieving results.
Although the material in this book was developed as part of an MBA course for executives, it is intended for college students at all levels and anyone interested in seeing analytics in action—that is, in understanding how optimization problems are translated into models, and those models into solutions.
Jean-Marie Bourjolly studied at Toulouse III – Paul Sabatier University in Toulouse, the University of Montreal, and the University of Waterloo in Ontario, where he earned a Ph.D. in combinatorial optimization. He is a full professor of logistics at the School of Management Sciences at the Université du Québec à Montréal. His research focuses on combinatorial optimization and its applications. In 2001, he was a co-recipient of the Canadian Operations Research Society’s First Prize for his work in telecommunications. He served on the board of directors of the Interim Commission for the Reconstruction of Haiti, which was co-chaired from April 2010 to October 2011 by Haitian Prime Minister Jean-Max Bellerive and former U.S. President Bill Clinton.
