ISBN : 9782924651063
Year of publication : 2016
Nombre de pages : 108
Langue : #!trpst#trp-gettext data-trpgettextoriginal=5211#!trpAnglais#French#!trpst#/trp-gettext#!trpAnglais#
Our world is changing. Social, technological, economic, and environmental changes are disrupting the way we do things and think. To adapt to this reality, organizations are stepping up their continuous improvement initiatives. There are countless standards and management approaches designed to improve the quality of products and services, the well-being and safety of people, and the growth and performance of organizations. Examples include Lean management, integrated risk management, corporate social responsibility, and quality management systems such as ISO 9001.
Experience shows that the success of these standards and management approaches depends on more than just the implementation of various processes and tools. They require new ways of perceiving, thinking about, and practicing management. In other words, by adopting these standards and approaches, managers—whether they realize it or not—embark on a long process of transforming their management culture.
But what exactly does this shift in management culture entail? Does it have any distinctive features? What are the main challenges involved? How can we support its adoption?
This book provides some answers to these questions and sheds light on this complex and highly strategic change. Its goal is to guide managers at all organizational levels and across all sectors—public and private—through a process of reflection that will enable them to assess the relevance and feasibility of this change within their organizations. It offers various courses of action and a step-by-step approach to achieving them.
MAP, CHRP, is an entrepreneur and consultant specializing in organizational and personal development. For over twenty years, she has been supporting managers at all hierarchical levels and across various industries with passion and humility. She stands out for her ability to manage innovative, large-scale projects that draw on collective mobilization and collective intelligence. She is a psychosociologist specializing in communication and holds a master’s degree in public administration. She is a member of the Order of Certified Human Resources Advisors (CRHA) and the Quebec Association for Professional Co-Development (AQCP). She is the founder of La gestion réinventée.
